Competing on the basis of speed
Good stuff by Mary Poppendieck (one of the Lean/Software gurus)
I also noticed that Google has a whole section of videos categorized as “engEDU” Worth looking through:
http://video.google.com/videosearch?q=type%3Agoogle+engEDU&page=1&lv=0&so=1
I also noticed that Google has a whole section of videos categorized as “engEDU” Worth looking through:
http://video.google.com/videosearch?q=type%3Agoogle+engEDU&page=1&lv=0&so=1
1 Comments:
I really like some of these Google talks.
Anyone who's been frustrated by scheduling an appointment with their physician should at least fast forward to 51:55 in her talk.
A few years ago I posted something similar on the bulletin board outside my office. I'd forgotten I had an MD in one of my classes, and he ... took issue with it :)
However, my ophthalmologist uses the short-queue method and from my patient-centric view it works pretty well.
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